FAQ's

We understand that hiring a Professional Organiser is a big decision and you will have questions.

To help you understand a little more about The Gleam Girls and how hiring a Professional Organiser works and can benefit you, we've compiled a list of the questions we are most frequently asked.  

If you can't find what you're looking for, please don't hesitate to get in touch at thegleamgirls@outlook.com or via the contact us page.

No! Absolutely not. Any decisions made will be made by you so that they are right for you. We will coach and share ideas and techniques to support you throughout your journey but we will never force anything upon you or make you do something you are not comfortable with. We never forget that your space is just that, yours and your belongings are personal and special to you.  

There's lots of reasons why The Gleam Girls are the preferred choice for new and repeat customers. 

For peace of mind, we are fully insured and DBS checked. We’re also Certified Professional Organisers and Declutterers and have heavily invested in ourselves through education and attending college to perfect our natural born organising talent. We’re highly knowledgeable in regard to organising techniques, we come highly recommended and we truly make a difference to people’s lives

We build our business on honest and supportive relationships and we're with you every step of the way. We support our clients wholeheartedly and we genuinely care about achieving their aspirations. 

Our work ethic is second to none and our passion is infectious. 

We also challenge, in a constructive and respectful way in order to shift perspectives and aid decision-making. 

Additionally, we check in regularly and encourage accountability throughout the process. This keeps our clients motivated whilst ensuring they know they are not alone.  

We've all heard the saying tidy house, tidy mind right? Well as the saying goes, it's really pretty accurate! Feeling happy, peaceful calm, content and motivated in your home has a positive effect on all aspects of life. When your space is clutter-free, your mind is better able to focus on  important things. It's also easier and quicker to clean and the extra time gained will allow you to enjoy your family, hobbies and interests more. 

Whether you’d like a place for everything and everything in it's place, you want to be more productive at home or you want to learn simple organising techniques that you can easily maintain and teach to your family or colleagues, The Gleam Girls are here to help. 

Once the initial sorting and organising is done, you can enjoy re-purposing your new found space and you'll likely be surprised by just how much you have! 

In addition, relationships and overall health can be improved through decluttering. The positive changes made to your environment will have a ripple effect and boost your overall mental health and happiness. 

We offer two options, payment by the hour and package deals. Our hourly rate is £30 per hour, per organiser. Our packages range in price with the lowest rate being available to clients who commit to 24 hours of time. 

In light of Covid-19 and the financial pressures impacting so many, flexible payment plans can be agreed. Please do get in touch if you require this option to access our services.  

Due to the varied nature of organising and decluttering work and because no two spaces are the same, there is no 100% accurate way to work out timings. All our quotes are based on estimated timings. 

Generally, if you want to transform a whole house, 20-30 hours will be needed. An average estimate per room is 4 hours with more complex spaces such as garages potentially taking a little longer. 

Progress will be dictated by the size of property, volume of items in each space, the type of items and whether there is suitable storage available to sort them into, ease of decision making & how much you are able to do unsupervised in-between our sessions. 

Absolutely not! Never. Our Personal Organisers and Declutterers are kind, non-judgemental, understanding people who simply want to help and make a difference to people's lives. Clutter and mess is fully expected as is dust and dirt. 

We fully understand that inviting a stranger into your home is a very brave and personal step to take and as such, we will always respect and acknowledge your openness, vulnerability and your brave decision to make positive changes to your environment.  

No. All the work we do is done so in the strictest of confidence. Anything we see and anything we discuss will not be shared without prior consent. For example, we may ask to take before and after photos to give to you at the end of the transformation so you can look back on what has been achieved. Sometimes, we use these photos on our website and social media pages for marketing purposes and to proudly showcase the great work we do but we will always gain your prior and written consent to do so and will always respect whatever decision you make in regard to this. 

First, we have an initial consultation to assess the spaces we are tackling, understand your goals for the space and work out a plan of attack.  We'll then follow-up with a written proposal for you to sign-off before we begin. 

Once, the hands on session(s) begin, you will always be in control and you will decide on what to do with each of your items. Using a range of questioning, coaching and problem solving techniques, The Gleam Girls will support you in making crucial and difficult decisions about what to keep and what to donate or discard. 

You can be assisted with shopping needs and as part of any package, we will remove one car load of donations.  

Once your spaces are 'gleaming', we can support you with storage ideas, organising tips and interior design elements. 

After our time together has come to an end, we will check in with you every few weeks for 3 months to see how you are getting on in your new, uncluttered space.

 ***We now also offer virtual sessions for anyone that might be shielding, self-isolating or working away etc. Please do contact us for additional information***