Welcome to The CLUTTER HUB

Hoarding disorder is a recognised mental health condition that makes it very difficult to get rid of things, even when they aren’t necessary, useful or safe. Hoarding can also be related to excessive shopping, collecting free items compulsively or searching obsessively for specific items. 

A person with Hoarding Disorder has a strong aversion to throwing away useless items and a hard time organising their possessions.This often leads to one or more rooms within the home becoming so cluttered, they can no longer be used for their intended purposes. It can also cause family conflicts, relationship challenges and isolation.

Serious hoarding cases can present health, safety, fire and environmental health risks and this can sometimes lead to enforced action from the authorities or eviction in the worst cases. 

Our trauma-informed 1-2-1 intervention programs can:

- help individuals understand their tendencies and hoarding type

- uncover the story behind the clutter and understand what it is telling you

- empower you to approach your situation with curiosity instead of judgement

- give you the tools you need to slowly regain control of both space and peace of mind.

This is not a decluttering service.
It is a psychologically informed hoarding intervention model, designed for higher-risk situations where in-home support is required.

We work with the person first—the environment second—using a structured, paced and consent-led approach that prioritises safety, emotional regulation and long-term change.

If things have reached crisis point, you are not alone—and you are not beyond help. Hoarding is complex, emotionally driven and often deeply overwhelming to face without the right support.

You may be living with significant clutter that impacts daily functioning, avoiding key areas of the home, experiencing conflict with family, or under pressure from housing providers or services.

This is where we step in.

We provide intensive in-person support, typically 3–4 hours per week within the home, for moderate to severe hoarding presentations. Sessions are practical and hands-on, supported by structured planning, agreed goals and between-session “homework” to maintain momentum.

Support continues between visits where needed, ensuring you are not left to manage the process alone.

Most services focus on clearing space. We focus on changing patterns of behaviour, safely and sustainably. We understand shame, resistance, emotional attachment and overwhelm—and we work with these dynamics, not against them.

After a structured 12-week intervention, clients are supported to transition to either family members or social care services to maintain progress and reduce relapse risk.

This service is suitable for individuals who are unable to progress safely or consistently on their own, or who nay be facing eviction as a result of clutter and require guided, in-home intervention with professional oversight.

Hoarding cases often present with overlapping risks, including fire hazards, safeguarding concerns, tenancy breaches and multi-agency involvement. These situations can be challenging to manage within standard service frameworks.

This is where we step in.

We provide specialist consultancy and direct case support for complex hoarding cases, working alongside professionals to assess risk, stabilise situations and guide appropriate intervention strategies.

Support may include case reviews, joint visits, risk assessments and clear, defensible action plans aligned with legislation and best practice.

Most services focus on environmental outcomes. We focus on sustainable behaviour change, risk reduction and realistic engagement with the individual.

Our approach supports professionals to take proportionate, evidence-based action while reducing escalation, repeat interventions and enforcement-led outcomes.

This service is suitable for local authorities managing high-risk hoarding cases requiring specialist input, structured intervention and defensible decision-making.

Hoarding presents unique challenges that are often not covered in standard training, leading to frustration, ineffective interventions and increased risk for both staff and residents.

We focus on building practical understanding of hoarding behaviour, risk identification, communication strategies and appropriate intervention approaches.

Training is tailored to specific roles and services, including housing, social care, environmental health and frontline support staff.

Sessions combine theory with real-world application, giving staff clear tools to manage resistance, reduce conflict and engage individuals more effectively.

Most training focuses on awareness. We focus on application, decision-making and risk management in real scenarios.

The outcome is increased staff confidence, more consistent responses and improved case handling across services.

This is not generic awareness training.
It is specialist, psychologically informed training designed to equip professionals with the skills to manage hoarding cases safely, confidently and effectively.

This service is suitable for local authorities seeking to upskill teams, improve frontline response and reduce the long-term impact of unmanaged hoarding cases.